Last updated: 25th july 2025
1. Introduction
At R and Alfaro Marketing. S. L , we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you use our website https://juancaldes.com.
2. Information we collect
2.1 Personal information
We may collect personal information that you provide directly to us, including:
• Contact information: Name, email address, phone number, postal address
• Account information: Username, password, account preferences
• Profile information: Profile picture, biography, personal preferences
• Communication information: Content of messages, comments or inquiries you send us
• Transaction information: Purchase details, billing information (processed by secure payment providers)
2.2 Automatically collected information
When you use our Service, we may automatically collect:
• Technical information: IP address, browser type, browser version, operating system
• Usage information: Pages visited, time spent, links clicked, date and time of access
• Device information: Device type, unique device identifiers, language settings
• Location information: General location based on IP address (not precise location)
2.3 Cookies and similar technologies
We use cookies and similar technologies to enhance your experience. For more information, please see our [Cookie Policy].
2.4 Third-Party information
We may receive information about you from third parties, including:
• Authentication service providers (Google, Facebook, etc.)
• Business partners
• Publicly available sources
3. How we use your information
We use your personal information to:
3.1 Service provision
• Provide, maintain and improve our services
• Process transactions and send confirmations
• Manage your account and preferences
• Provide customer support
3.2 Communication
• Respond to your inquiries and requests
• Send service updates
• Send marketing communications (with your consent)
• Notify of changes to our terms or policies
3.3 Service improvement
• Analyze website usage and user behavior
• Conduct research and development
• Personalize your experience
• Detect and prevent fraud
3.4 Legal compliance
• Comply with legal obligations
• Protect our rights and property
• Respond to legal requests
4. Legal basis for processing
We process your personal data based on:
• Consent: When you have given explicit consent
• Contract: To fulfill our terms of service
• Legitimate interest: To improve our services and communicate with you
• Legal compliance: To comply with our legal obligations
5. Sharing your information
5.1 We do not sell your data
We do not sell, rent or trade your personal information to third parties.
5.2 We share information with
Service Providers: We share information with third parties who help us operate our business, including:
• Web hosting providers
• Analytics services (Google Analytics)
• Payment providers
• Email marketing services
• Customer support providers
Business Partners: With your consent, we may share information with partners for joint offers.
Legal Compliance: We may disclose information when required by law or to:
• Comply with legal processes
• Protect our rights
• Prevent fraud
• Protect user safety
Business Transfers: In case of merger, acquisition or asset sale, your information may be transferred.
6. International transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws through:
• Standard contractual clauses
• Adequacy decisions
• Other appropriate legal safeguards
7. Data security
We implement technical and organizational security measures to protect your personal data, including:
• Data encryption in transit and at rest
• Access controls and authentication
• Regular security monitoring
• Staff security training
However, no internet transmission method is 100% secure. We cannot guarantee absolute security of your data.
8. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Typical retention periods:
• Account data: While your account is active
• Transaction data: 7 years for tax purposes
• Marketing data: Until you withdraw consent
• Security logs: 3 years
9. Your rights
Under applicable data protection laws, you have the following rights:
9.1 Access
Right to obtain confirmation about whether we process your data and access it.
9.2 Rectification
Right to correct inaccurate or incomplete data.
9.3 Erasure
Right to request deletion of your personal data in certain circumstances.
9.4 Restriction
Right to restrict processing of your data in certain situations.
9.5 Portability
Right to receive your data in a structured, machine-readable format.
9.6 Objection
Right to object to processing of your data for direct marketing.
9.7 Withdrawal of Consent
Right to withdraw your consent at any time.
9.8 Exercising Your Rights
To exercise any of these rights, contact us at [contact email]. We will respond to your request within 30 days.
10. Children´s privacy
Our Service is not directed to persons under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child, we will delete it immediately.
11. Changes to this policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
For significant changes, we will provide more prominent notice, including email notification if appropriate.
12. Marketing and communications
12.1 Marketing Communications
With your consent, we may send you marketing communications about our products and services.
12.2 Unsubscribe
You can unsubscribe from marketing communications at any time by:
• Using the "unsubscribe" link in our emails
• Contacting us directly
• Adjusting your account preferences
13. Cookies and tracking
For detailed information about how we use cookies and tracking technologies, please see our [Cookie Policy].
14. Contact and complains
14.1 Contact information
If you have questions about this Privacy Policy or the processing of your data, contact us at:
Email:
Address: Plaza de Castilla 3 piso 15
14.2 Data protection authority
If you believe we have processed your personal data incorrectly, you have the right to file a complaint with the competent data protection authority.
In the EU: Your local Data Protection Authority
In the UK: Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113
15. Definitions
• Personal data: Any information relating to an identified or identifiable natural person
• Processing: Any operation performed on personal data
• Data controller: [Company name] as the entity that determines the purposes and means of processing
• Data processor: Third parties that process data on our behalf
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This Privacy Policy is designed to comply with GDPR, CCPA, and other applicable privacy regulations. We recommend legal review to ensure full compliance with all applicable laws in your jurisdiction.